Highly RecommendI recently had my water main replaced by Green Planet Plumbing in West Seattle. They were so professional and really understood the scope of the work. Great to communicate with, did the work in the time frame expected, showed up right on schedule, and were very friendly to work with.
Justin was in charge of the project and did a great job from start to finish. He explains things in a way that's easy to understand even if you don't know anything about plumbing (like me) and his crew all worked very hard alongside him.
I would recommend them for any plumbing needs and do business with them again.
Will Definitely Use Them AgainWe had Green Planet Plumbing replace part of our sewer and we are very happy with the work that was done. They were professional and timely while always communicating what was going on. We had several other consultations and found Green Planet to be very reasonable with their quote and their prices. Other plumbing companies were adamant that everything needed to be replaced, however, Green Planet gave us options and the consequences of each option. We thoroughly enjoyed the owner and the workers and will definitely use them if we ever need additional plumbing services.
Fair Price & Excellent WorkResponsive communication, fair price, excellent work and super flexible with all the curve balls that came our way during the project. So lucky to have an expert like Justin guiding us through the big projects we had.
As a bonus, they have a nice modern billing system that made it really easy.
Responsive & HonestMy husband and I have worked with Green Planet on a couple of different occasions and have been nothing but pleased with their responsive service, honesty, and great work. They are our go-to company for plumbing needs.
Great WorkThese guys are amazing. We had been struggling with water heater issues for months, trying to figure out what was wrong with our system causing temperature fluctuations when it finally just STOPPED producing hot water altogether (tepid or downright cold, alternating), smack in the middle of winter!
We had also been dealing with terrible pipe rattling in the laundry room where the water heater is, right next to a bedroom, so that wasn't pleasant either.
Called Green Planet Plumbing to come and assess the issue. Justin was very pleasant and easy to work with and when it seemed we were still having some issues after the initial fix, Jeremiah and Justin both worked to get back to us ASAP for another look.
Not only did they completely fix the issue (which had other underlying causes we hadn't noticed before), but they also discovered and repaired a leak we had no idea was even there! Will definitely be calling them for any future work. Justin was great and highly recommended. Prices were more than reasonable for all the great work they do too!
Prompt & HonestWe chose Green Planet as they were the first available to come out. Others were 3-5 business days out. WIth plumbing issues, it's nice to have someone come the next day!
Marcus is quite knowledgeable and explains things in lamens terms. He was honest and, as others have mentioned, he provided us with tips and tricks for water/plumbing for future use! I also really appreciated that he let us do some of the manual labor (excavating out landscaping where the pipe had burst) instead of charging us to do it.
They charge $69 for the estimate and that goes to your total bill. Unlike other plumbing companies, they charge by the project, not by the hour. In some cases this is good (i.e. If the service work goes on way longer than you expect, you're not out more than what they quoted) but in others, it's bad (how do I know that the project price is legitimate). In our case, we had about a 2-hour job and the project price seemed 25% higher than what I'd expect. However, Green Planet was negotiable and provided me with a new rate.
All in all, we feel confident our problem was fixed. Thanks, Green Planet for your prompt service, honesty, and tips!